Access and Support / Care Finder Services

Access and Support / Care Finder services are available to assist people who may not have accessed services before, or need some extra assistance to access supports and services.

We can help you if you are not sure:

• Who to see
• Where to see them
• How to get there

Access and Support / Care Finder can provide support to help you or someone you are caring for. This can include:

• People who are older
• People with a disability
• Carers, friends or family
•  Aboriginal or Torres Strait Islander people
• People with cultural or language barriers
• People who experience financial disadvantage
• People who have dementia
• People who live in a rural area.

Access and support can help you:

• If you need help to stay at home
• If you have diverse needs
• If you need help to access services
• To find out more about services
• Talk to services
• Understand how services work
• Understand how to use services
• To find out how much a service costs
• To fill out forms
• To chose a service that will help you
• To think about how you would like a service to be provided.

You can call us and ask questions to find out if we can help you.

Our service is confidential and respectful of you.

What to expect

We will talk to you one-on-one. We can help you with your needs in the way that suits you best.

We can come to your home or you can come to us.

We try to see everyone who comes to us within 2 weeks.

Team

Our team has a range of different qualifications and experience including:

• Allied Health
• Health promotion
• Experience in the disability sector
• Local community experience

Referral process

You can make a referral to use our services by:

• Calling us on 1300 77 33 52
• Email us at intake@nexusprimaryhealth.org.au
• Contacting MyAgedCare on 1800 200 422 or visiting their website and ask for 'Special Support Service (Client Advocacy)'