Skip to content
Location and contacts

Access and Support Services

Access and Support is for everyone who could use the help of community services. You may not have used these services before, or you may not know what these services are.

We can help you if you are not sure:

  • Who to see
  • Where to see them
  • How to get there

Access and Support can provide support to help you or someone you are caring for. This can include:

  • People who are older
  • People with a disability
  • Carers, friends or family
  •  Aboriginal or Torres Strait Islander people
  • People with cultural or language barriers
  • People who experience financial disadvantage
  • People who have dementia
  • People who live in a rural area.

Access and support can help you:

  • If you need help to stay at home
  • If you have diverse needs
  • If you need help to access services
  • To find out more about services
  • Talk to services
  • Understand how services work
  • Understand how to use services
  • To find out how much a service costs
  • To fill out forms
  • To chose a service that will help you
  • To think about how you would like a service to be provided.

You can call us and ask questions to find out if we can help you.

Our service is confidential and respectful of you.

What to expect

We will talk to you one-on-one. We can help you with your needs in the way that suits you best.

We can come to your home or you can come to us.

We try to see everyone who comes to us within 2 weeks.

Team

Our team works in the community to help make the community better. We:
  • Teach the community how to be healthier
  • Help organisations be healthier
  • Help the community be a welcoming place for everybody.
 
Our team has a range of different qualifications and experience. including:
  • Allied Health
  • Health promotion
  • Experience in the disability sector
  • Local community experience

Referral process

You can make a referral to use our services by:
  • Calling us on 1300 77 33 52
  • Contacting MyAgedCare on 1800 200 422 or visiting their website  and ask for 'Special Support Service (Client Advocacy)'

Back to top

Rights and Responsibilities

As a valued client of Nexus Primary Health, it is important to us that you understand your rights and responsibilities.

Get Involved at Nexus

Nexus is always on the lookout for innovative, enthusiastic and creative individuals to fill our current vacancies, or to join our student, volunteer and membership programs.

find out more