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Nexus Primary Health Service Update

Nexus Primary Health is committed to protecting our Clients, Communities and Staff.

NEXUS PRIMARY HEALTH UPDATE - 15 June 2020

Nexus Primary Health continues to take the Coronavirus (COVID-19) situation very seriously andwe remain disciplined about restrictions to protect our clients, staff and the general community.  We continue to provide services as best we can within the guidelines recommended by government and health officials within Mitchell, Murrindindi and Strathbogie Shires. In adhering to guidelines, some of our programs continue to be delivered in a modified manner or via telehealth. 

Our WallanGP Superclinic is now one of the official Department of Health GP Respiratory Clinics set up by the Australian Government to clinically assess people with mild to moderate flu like symptoms (a fever, cough,shortness of breath, a sore throat and/or tiredness).  This clinic is by appointment only and is free for patients. Appointments can be made online on the HotDoc website www.hotdoc.com.au or call on (03) 5783 0043.

Our Kinglake Medical Clinic continues to operate as usual, with COVID-19 screening occurring for COVID19 symptomatic patients only.  Patients are being asked to call ahead so they can be triaged but we continue to offer face to face appointments or phone/ videoconferencing appointments if preferred.

Depending on the restrictions easing, our Social Support groups are planned to recommence in July and we will advertise what is happening as soon as we get notification we can run outings again.

Our Community Support Services continue to be provided.   Meals on Wheels or support in the home where necessary is available and we encourage anyone requiring support to contact us on 1300 773 352.

Our Alcohol and other drugs programs, Counselling programs and Family Violence programs for Men, Women and Children continue to run as normal but may be via telehealth.

Counselling programs including Financial Counselling continues as normal including our Theraplay and HAY program.

Adult and Children’s Allied Health programs also continue to run in a modified manner however group exercise and walking classes have been suspended. We are still offering individual sessions and are now able to offer phone / video consultations if appropriate.  

Targeted Care Packages continue to run as normal within the guidelines.

The majority of our office-based support staff will continue to work in an agile manner either from home or office isolated but are all still on board to ensure we can assist anyone needing our services.   Additional screening, personal hygiene and physical distancing is occurring across all services and we are ensuring our staff are well before services are provided.   

New referrals, enquiries and appointments can be made by calling our team on 1300 773 352 and we will make an appointment or triage your call to the most appropriate service.

We look forward to being able to resume services as normal when we are able but strongly encourage anyone requiring support to get in touch to discuss how we can assist.

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