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Location and contacts

Nexus Primary Health Service Update

Nexus Primary Health is committed to protecting our Clients, Communities and Staff.


Nexus Primary Health continues to support our local communities during the pandemic and associated ‘state of disaster’ by providing services as best we can within the guidelines recommended by government and health officials within Mitchell, Murrindindi and Strathbogie Shires. In adhering to guidelines, some of our programs continue to be delivered in a modified manner or via telehealth.

Our WallanGP Superclinic continues as one of the official Department of Health GP Respiratory Clinics set up by the Australian Government to clinically assess people with mild to moderate flu like symptoms (a fever, cough,shortness of breath, a sore throat and/or tiredness).  This clinic is by appointment only and is free for patients. Appointments can be made online on the HotDoc website or call on (03) 5783 0043.

Our Kinglake Ranges Health Centre continues to operate as usual.  Patients are being asked to call ahead so they can be triaged but we continue to offer face to face appointments or phone/ videoconferencing appointments if preferred.

In addition, Kinglake Ranges Health Clinic will be running COVID-19 Testing clinics available Tuesday through to Friday.

Morning session 10am - 11am
Afternoon session 2.30pm - 3.30pm

Please call 1300 77 33 52 to book an appointment.

Our Social Support groups continue to be suspended to protect our community but we will start these up again as soon as we can safely!

Our Community Support Services continue to be provided. Meals on Wheels or support with home care where necessary is available and we encourage anyone requiring support to contact us on 1300 773 352.

Our Alcohol and other drugs programs, Counselling programs and Family Violence programs for Men, Women and Children continue to run as normal but may be via telehealth.

Counselling programs including Financial Counselling continues as normal including our Theraplay and HAY program.

Adult and Children’s Allied Health programs also continue to run in a modified manner however group exercise and walking classes have been suspended. We are still offering individual sessions and are now able to offer phone / video consultations if appropriate.


Targeted Care Packages continue to run as normal within the guidelines.

The majority of our office-based support staff will continue to work in an agile manner either from home or office isolated but are all still on board to ensure we can assist anyone needing our services.   Mask and eye protection will be worn by all staff; additional screening, personal hygiene and physical distancing will continue across all services and we are ensuring our staff are well before services are provided.

New referrals, enquiries and appointments can be made by calling our team on 1300 773 352 and we will make an appointment or triage your call to the most appropriate service.

We look forward to being able to resume services as normal when we are able but strongly encourage anyone requiring support to get in touch to discuss how we can assist.

National Disability Insurance Agency remind you of the support available through the NDIS and the NDIS Commission during the coronavirus (COVID-19) pandemic.

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